PRIVACY & policy

Booking Confirmation Policy

  • The customer receives a confirmation voucher via email within 24 hours of successful booking

  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.

  • 25% of the amount needs to be paid at the time of booking.

  • All payments need to be made upfront prior to 15 days of the start of the tour.

Cancellation Policy

  • If cancellations are made 30 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees.
  • If cancellations are made 15-30 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
  • If cancellations are made within 0-15 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees.
  • In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible. However a cash refund will not be applicable for the same.
  • Cancellations are strictly subjected to cancellation policies mentioned & are irrespective of the date of booking.